Privacy Policy - My Special Kids

MySpecialKids.com (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our content and services.

1. Information We Collect

We may collect the following types of personal data:

Voluntarily provided data: Name, email address, phone number, child’s age and diagnosis (if shared voluntarily via contact forms, surveys, or submissions).
Automatically collected data: IP address, browser type, device information, and browsing activity via cookies and analytics tools (e.g. Google Analytics).
Third-party services: If you access our site via social media or external links, your data may be collected in accordance with those platforms’ policies.

2. How We Use Your Data

We use your data to:

Provide access to free resources, school directories, and therapy information.
Respond to inquiries and send updates if you subscribe to our newsletter.
Improve user experience and personalize content.
Monitor website usage for security, troubleshooting, and performance optimization.
Deliver relevant ads (if we implement advertising in future).

3. Sharing of Information

We do not sell your personal data. However, we may share information in the following circumstances:

With trusted service providers (e.g. email marketing, website hosting) under strict confidentiality.
If legally required by law enforcement or government bodies.
In connection with business transfers (e.g., merger or acquisition).

4. Cookies and Tracking Technologies

We use cookies to:

Improve website functionality and performance.
Track visitor behavior for analytics.
Store user preferences and session information.

You can modify your cookie settings in your browser, but disabling cookies may affect some website features.

5. Third-Party Links

Our site may contain links to external websites, including therapy providers, schools, blogs, or resources. We are not responsible for their privacy practices. We recommend reviewing their privacy policies.

6. Your Rights Under PDPA (Malaysia)

You have the right to:

Access your personal data we hold.
Request corrections or deletion of inaccurate or outdated data.
Withdraw consent for data use (subject to legal or contractual restrictions).

To exercise your rights, please send us an email via the Contact Form page.

7. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or loss. However, no digital system is completely secure.

8. Children’s Privacy

We do not knowingly collect personal data from children under 18 without parental consent. If you believe a child has provided data without parental approval, please contact us for immediate removal.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

For questions or requests related to this Privacy Policy, please contact:

MySpecialKids.com
Email: myspecialkids [at] outlook [dot] com
Website: https://www.myspecialkids.com